Shipping policy

At Verona Jewels, we strive to ensure that your jewellery reaches you safely and in a timely manner. Please review the following shipping information before placing your order.

Order Processing

Orders are processed within 1–3 business days after order confirmation. Business days exclude Sundays and public holidays. Once your order has been processed, it will be prepared for dispatch.

Delivery Timelines

Orders delivered within India typically arrive within 3–7 business days after dispatch. Delivery timelines may vary depending on the destination, courier availability, and other circumstances beyond our control.

Shipping Charges

Free shipping is available on eligible prepaid orders. Any applicable shipping or Cash on Delivery (COD) charges will be displayed at checkout before you complete your purchase.

Shipping Delays

While we make every effort to deliver orders on time, delays may occasionally occur due to courier disruptions, natural events, public holidays, or other circumstances beyond our control. We appreciate your patience in such situations.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email or SMS, where available. You can use these details to monitor the progress of your shipment.

Incorrect or Incomplete Address

Please ensure that your shipping address and contact details are accurate and complete at the time of placing your order. Incorrect or incomplete information may result in delivery delays, failed delivery attempts, or order cancellation.

Need Assistance?

If you have any questions regarding your order or delivery, please contact the Verona Jewels customer support team through the contact information provided on our website.