Return & Refund

Return Eligibility

We accept returns only if:

  • Wrong product delivered
  • Product is damaged or defective

Conditions:

  • Request must be raised within 48 hours of delivery
  • Product must be unused and in original packaging
  • Unboxing video is mandatory for proof

Non-Returnable Items

  • Earrings (hygiene reasons)
  • Customized or personalized jewellery
  • Sale/discounted items

Exchange Policy

  • Exchange allowed for defective/wrong items only
  • Replacement will be shipped after inspection

Return Process

Refund Policy

  • Refund processed within 5–7 working days
  • Amount will be credited to original payment method